Information Technology Services (ITS)

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Mark Buonauro

Mark Buonauro
Chief Information Technology Officer

LinkedIn

Biography

Welcome to Information Technology Services

It is my pleasure to welcome you to the Kern County Technology Department. The leaders and professionals at ITS strive to enable and support our partnering Departments which provide vital services across Kern County. Through technology and continuous improvement efforts, we endeavor to exceed the expectations of the communities we serve, changing the way they feel about government, those who manage it and the service it provides.

Mark Buonauro
Chief Information Technology Officer


Our Leadership Team

Fidel Chavez

Fidel Chavez
Assistant Chief Information Technology Officer

Biography

Al Bermudez

Al Bermudez
Deputy Chief Information Technology Officer
Infrastructure

Biography

Brandon Hankins

Brandon Hankins
Deputy Chief Information Technology Officer
Operations

Biography

Pierson Jiu

Pierson Jiu
Deputy Chief Information Technology Officer
Application Development

Biography

Aaron Nance

Aaron Nance
Deputy Chief Information Technology Officer
Security

Biography

ITS Leadership and Teams


ITS Organizational Structure

ITS Organizational Chart (PDF)


ITS Mission

To be recognized as a strategic business partner by providing secure and scalable information technology services which exceed the expectations of the constituents we serve.


ITS Priorities

  1. Security: Improve Security Posture across Kern County
  2. Accountability: Foster a Performance Driven Culture through setting expectations with staff and establishing KPIs and Performance Measures
  3. Communications: Improve trust and confidence in ITS by communicating with our customers in a timely and consistent fashion

ITS Goals

  • Improve performance and perception of ITS across supported Kern County Departments
  • Foster an environment that encourages continuous improvement.
  • Build capability and governance to be accountable for IT across all appropriate departments.
  • Provide Professional Development opportunities to willing ITS staff
  • Collaborate with HR, CAO to close position gaps and recruit talented resources
  • Deliver secure, robust, and on-time IT services

ITS Initiatives

Security
Accountability
Communications